Privacy Policy

Effective Date: 02-13-24
Last Updated: 09-14-24

At 2G2, LLC (“Company,” “we,” “our,” “us”), we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit the website 2G2.ai (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

01. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

• Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”).
• Non-Personal Information: Information that is about you but does not identify you individually.
• Information We Collect Through Automatic Data Collection Technologies: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

02. How We Use Your Information

We use the information we collect from you to:

• Provide you with information, products, or services that you request from us.
• Fulfill any other purpose for which you provide it.
• Provide you with notices about your account, including expiration and renewal notices.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• Notify you about changes to our Website or any products or services we offer or provide through it.
• Improve our Website to ensure that content is presented in the most effective manner for you and your computer.
• For any other purpose with your consent.

03. Disclosure of Your Information

We do not share your personal information with third parties for their own marketing purposes without your explicit consent. We may disclose personal information that we collect or you provide as described in this Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of 2G2, LLC’s assets.
• For any other purpose disclosed by us when you provide the information with your consent.
• With your consent for any other purpose.

Note: We do not sell, rent, or lease your personal information to third parties.

04. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These include encryption, access controls, and secure server technology. However, the transmission of information via the internet is not completely secure, and although we do our best to protect your personal information, we cannot guarantee its absolute security.

05. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. If you wish to request the deletion of your personal information, please contact us at [email protected]

06. International Transfers of Data

If you are located outside of the United States, please note that your information will be transferred to, and processed in, the United States. We comply with applicable legal requirements providing adequate safeguards for the transfer of personal information to countries outside of the European Economic Area or Switzerland.

07. User Rights

Depending on your location, you may have certain rights under applicable privacy laws. These rights may include the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate personal information.
• Request the deletion of your personal information.
• Object to or restrict the processing of your personal information.
• Request the transfer of your personal information to another party.
• Withdraw consent where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected]

08. Children’s Privacy (COPPA Compliance)

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]

09. Communication Preferences

By providing your contact information, you consent to receive communications from us, including phone calls, SMS messages, emails, and other forms of electronic communication. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions provided in each communication or by contacting us at [email protected]. For SMS communications, you can opt out by replying “STOP” to any message received. Please note that you may still receive transactional or account-related communications even after opting out of marketing messages.

10. Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze our traffic. You can find more information about the types of cookies we use, why we use them, and how you can manage your preferences in our Cookie Policy.

11. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website’s home page.

12. SMS Communications and Consent

By providing your phone number, you consent to receive SMS messages and phone calls from us, including appointment reminders, promotions, scheduling updates, and customer service communications from [Grasshopper Phone Number]. You can opt out of these messages at any time by replying ‘STOP’ to any SMS message you receive or by contacting us at [email protected]. We will not share your phone number with third parties for their own marketing purposes without your explicit consent.

13. Governing Law

This Policy will be governed by and construed in accordance with the laws of the state of Colorado, without regard to its conflict of law provisions.

14. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Email: [email protected]